Category: Credit

Client: Erste Bank Hungary

Date: 2012

Tags: automatization, workflow, credit, check, priority, performance measurement

We are implementing WSF a complex workflow support system for a large retail bank. It makes several different credit card and unsecured personal loan application process faster and transparent. An intelligent, competency based workload distribution module part of the solution, as well as a personal & process level performance measurement and a business process re-work cause identification (for later improvements).